Fast Company says my boss is like a monkey, a dog… maybe even a steer

// April 23rd, 2008 // Blog, Career

Doggie tricksQuick post, but my friend Kerra told me to pick up the current Fast Company magazine, which features a great article on how we can manage our bosses to get the desired working relationship.

Bosses are tough. I’ve worked for yellers, bullies, silent types, huggers, mentors, and complete goof-offs. Right now, I now face the extraordinary rewards and challenges — mostly rewards, in case Dan is reading (haha) — of working for one of my best friends. No matter how great the boss, though, we’ve all been in situations where we’re not entirely happy with how our boss treats us and wish we could change it.

According to Fast Company, we can change our boss’ behavior by doing one thing: treat them like animals.

Dan and Chip Heath propose that we use the techniques of exotic animal trainers to manage our bosses and create the work environment we need. They suggest that we ignore bad behavior, reward good behavior, and stay consistent.

It makes sense to me. I don’t have any experience with exotic animals, but I grew up with pets (three dogs, a flock of ducks, a cockatoo, rabbit, cat, and even a show steer — yes a cow), and the techniques they recommend were the only way we could get the animals to do anything.

At work, it makes sense especially because many of the supervisors we encounter are continually learning how to manage and lead while facing pressure and deadlines from their bosses. We have to make sure their learning process includes how to deal with us in order to keep us happy and get top results.

So the next time my boss does something I don’t like, I’ll try to think of him like Mooey, my old show steer. By ignoring bad behavior, rewarding the good, and staying consistent, it should work. But be careful, even the most carefully trained animals can unexpectedly cause serious harm.

One Response to “Fast Company says my boss is like a monkey, a dog… maybe even a steer”

  1. Great post! The Heath Brothers are excellent. Their advice is a good reminder of some fundamental psychological principles and is also similar to Ken Blanchard’s One Minute Manager. One of my favorite suggestions from his book is “catch people doing things right.” He was talking to managers, but, as you mentioned, the same advice can be helpful for employees as they deal with their managers. Praise is powerful . . . and not just for animals.

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