How non-profits can attract young board members
The non-profit sector is providing a remarkable opportunity for twenty-somethings in all walks of life. Most non-profit leaders, especially board members, are retiring soon, leaving a void that we should step up and fill.
I’ve written before that twenty-somethings should extend their volunteer roles to include executive-level volunteering such as joining boards and committees for non-profit organizations. However, organizations have to provide key things if they want to attract young people to help lead them:
A sense of purpose. Good board members want to connect with a noble cause and “give back” to the community. They want to connect with a defined mission that helps someone else. For the Ronald McDonald House of Durham, where I work, it’s helping critically ill children and their families. For Traction, the organization whose board I’m on, it’s getting more 20 and 30-somethings involved in civic life.
Clarity. Recruiting board members should be taken as seriously as hiring new staff. With many organizations, people are simply asked to “join the board” without details on what they will be expected to do. Instead, potential board members should be given a clear, concise job description that outlines roles, responsibilities, or expectations.
Accountability. Good board members need to be managed effectively and held accountable for their performance. Staff at non-profits should regularly touch base with all board members, make sure they are engaged, and help them accomplish their goals for the organization. And if they aren’t, you should ass them to “piss or get off the pot.” Good board members will want their colleagues to be held accountable as well — no one wants to pull a disproportionate amount of weight.
Technology and social networking. Keeping millennial board members engaged will require thinking outside of the box for decision-making and communication. In-person meetings will always be necessary for some things, but organizations should start using conference calls, voice over IP, online document collaboration, chats, and social networking groups that can allow busy people to contribute outside of boring meetings.
Benefit to them. The best board members will stay with organizations because there is a personal and professional benefit to their involvement. Organizations should provide opportunities for networking, professional development, skills extension, fun and other benefits to board members.
A sense of accomplishment. Board members need to see the fruits of their labor. Organizations should set SMART goals (smart, measurable, attainable, realistic, and timely) and involve board members in accomplishing them. Giving them specific tasks, creating an action-oriented culture, sharing the organization’s success will surely keep great board members around — as opposed to many groups, whose boards do little other than sitting around and talking about what should be done.
Organizations that don’t provide these things for board members will lose severely. Board members could feel unchallenged, unneeded, or like they’re spinning their wheels. And given how busy talented millennials are, they’ll likely move their time toward structured activities and organizations.
The smartest organizations will use these tactics now to ensure sustained participation and leadership from the best and the brightest our generation has to offer.
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Most CBOs are looking for young board members specifically. It’s a typical obsession. As a Gen-Xers, I say Gen-Yers technology skills are desperately needed. I spend a huge amount of my time on boards trying to convince Boomers to adopt technologies that I understand only vaguely! I need the backup. “Yes, not only do can you do X with [gasp!] a computer, but here’s how.”