Don’t wait to engage millennial donors

For fundraising, most organizations solely look to boomers and seniors for donations. As a major gifts officer, I completely understand it. The prospect pool is much higher because of the sheer population numbers and income.

This conventional wisdom often leads organizations to completely ignore young donors, but they are making big mistakes if they don’t build donor relationships with millennials.

Millennials are willing to give. The Center on Philanthropy at Indiana University (working with Campbell & Company consultants) released an excellent report confirming that millennials are just as likely as any other generation to donate. In a study of 10,000 people representing each generation, the average giving level of millennials is on par with that of other generations.

The study also found that millennials are more likely than any other generation to cite the “desire to make the world a better place to live” as a key motivation for their philanthropy. According to the Association of Fundraising Professionals, this response suggests that younger donors will respond better to messages that focus on the global impact of an organization’s work.

Millennials are willing to raise money. From activities like Jump Rope for Heart to collegiate dance marathons, philanthropy has been part of most millennials’ complete educational careers. Fundraising allows us to scratch the entrepreneurial itch, and more college and even high school students are stepping up to the philanthropic plate.

Non-profits would be remiss to not engage students in their fundraising efforts. My organization, the Ronald McDonald House and Family Room of Durham, is working with Duke University through DukeEngage, a program that places Duke students in summer internships at non-profit agencies. Our great interns are engineering a program called Schools of Hope that will engage local elementary and high school students in fundraising for the Ronald McDonald House.

Millennials are willing to take on executive volunteer roles and make major gifts. I serve on the board of Traction, a 501c3 organization that engages young people in civic life, and I’m a major donor to both Traction and the Ronald McDonald House. My best friend Josh is a trustee of his church and contributes over 10% of his salary to the church and it’s non-profit foundation. We both deduct manageable amounts each month from my paycheck that add up to major gifts for the organizations.

One of the best ideas I’ve heard is from Tracey, a VP for Development at the United Way who commented on my blog over at Brazen Careerist. Her organization is starting a Young Leaders Society to encourage major giving among 20 and 30-somethings.

And millennials could become lifetime donors. Investing in young donors now can be very profitable for organization’s long-term success. Getting a donor engaged in her 20s — even at a low-dollar level — and effectively stewarding her generosity could develop a lifetime donor. Over a potential 30+ year relationship, donations will grow with her income and she’d be perfect for capital projects and planned giving as years go on.

Universities have long realized these points. UNC, my alma mater, begins donor relationships from the day you enroll. Their HeelRaisers Society and senior campaigns even allow students to network and solicit other students via Facebook. Once you graduate, you’re invited to join the Young Alumni donor network and given “discounts” to join the University’s highest giving societies.

The sooner non-profit organizations borrow these ideas and engage with young donors, the better their outlook for the future.

June 2, 2008 | Filed Under Blog, Fundraising, Non-Profits

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Carefully shifting staff, board time from grassroots fundraising yields greater results

Many non-profits use grassroots fundraising — small, low-dollar, community based strategies including sales, low-dollar fundraising events, and community fundraisers — as their main method of fundraising. And many folks think they’re wastes of time — that non-profits should completely ditch them for major gifts.

I fall in the middle; balancing grassroots and major gift fundraising is key to the success of an organization’s development program. Major gifts should be the top priority, but despite its very low return on investment, grassroots fundraising gives you community visibility and gets donors’ “feet in the door.”

Before 2007, the Ronald McDonald House of Durham, the organization I’m working with, made grassroots mechanisms its primary focus. They used a significant amount of staff, volunteer, and board time planning an executing these events, although they don’t bring in a lot of money. Factoring in paid staff time, I’m sure the organization, like most non-profits, lost money on these events.

We are currently undergoing a large transformation, particularly in development — part of which includes a large shift from grassroots fundraising to major gifts. Here are some specific strategies we’re trying:

Spend the bulk of staff time on major gifts. My boss and I have been spending most of our time on capacity building and launching our major gifts program.

Engage the board in major giving. Our board previously spent time on grassroots events, but we’ve started getting them involved in major gifts — connecting us to and talking about the organization with community leaders. The shift is going well. So far we’ve gotten three board members formally with our annual giving program, and five others are working on a lead gift ask for our capital campaign.

Spend time on corporate sponsorships for events. Each year, we host a large wine auction, and we increased gross revenue by $30,000 because of corporate sponsorships. We hope to bring it up by $75,000 more next year. Our community events directors primary role for this event is soliciting corporate sponsors.

Let volunteers lead low-dollar programs. We are letting committed volunteers take the lead on our large community events, and in 2009, we hope to get a handful of volunteers signed on to lead a comprehensive program for donors who give $999 or below annually.

Use the Internet for grassroots donors. Barack Obama’s fundraising juggernaut exemplifies the power of having many low-dollar donors. At work, we’re seeing more and more inquiries about donating online, especially setting up recurring donations.

We’re not only trying these techniques at work, but I’ve pitched a similar model to Traction, the 501c3 whose board I serve on. As a young organization with only one staffer (an ED), board members have to take on many roles usually reserved for a development staff.

I’m trying to lead the shift from grassroots to major gifts for Traction, and here’s a training PowerPoint I prepared to start that move. I welcome feedback on it or anything else in this post.

April 5, 2008 | Filed Under Blog, Fundraising, Non-Profits

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Expand volunteer roles to gain experience in your field

For twenty-somethings, volunteering has long been a part of our lives. Our parents made us volunteer as kids, our high schools required it, and we needed it for college admissions and resumes post-undergrad. We built Habitat houses, volunteered in soup kitchens, mentored kids, worked in group homes, and all kinds of things that help our community.

Continuing our volunteer work is important to personal growth, but expanding our roles as volunteers can give us a professional boost. We should considering joining boards and committees for non-profit organizations they believe in — and taking leadership roles in them.

Joining non-profit boards and committees and providing pro-bono services to organizations give great experience and learning opportunities to young professionals. And twenty-somethings can get involved with local organizations who need our knowledge and skills.

My best friend Josh, a 23-year-old construction executive in South Carolina, recently stepped up as a Trustee of his church, which he’s been a member of his entire life. He’s taken on a heavy role with the church’s finances, learning about non-profit accounting and governance.

Because he’s done a great job as a Trustee, he’s been asked to lead the church’s capital campaign to build a new sanctuary. He asked me to volunteer, and I’m trying on a consultant hat for the first time by giving them some fundraising advice as they plan their campaign.

We’ve already prepared a strategy document for the church (attached below), had one excellent meeting with the church’s leadership, and I’ll be working with Josh to train church members, prepare materials, and coach them through the fundraising process.

These experiences will not only accomplish good things for his church, but they’ll give us added experience that will hopefully help us in our careers.

Look at non-profit organizations. At my job, the Ronald McDonald House and Family Room of Durham, volunteers are crucial to our operations and leadership. Volunteers help us provide direct service to the families; advise us on operational, legal, fiscal and strategic moves; and are actively involved in our fundraising and special events. We have several young professionals, including two Duke MBA students, on our Board of Trustees and committees.

Political committees need volunteer leaders. When I worked in politics, volunteers were key to fundraising, get out the vote (GOTV), and events. Political experience is applicable to many careers, especially fundraising.

Also, public boards and commissions are always looking for young people to serve. A college friend of mine with an interest in city planning was the only person under 30 who applied to serve on the Town of Chapel Hill’s Transportation Board, and he had a very successful term.

So get involved! No matter your field, I bet there is an organization in your area who could use your help. You’re doing great work, and it gives you valuable experience that could be helpful in future career endeavors.

April 2, 2008 | Filed Under Blog, Career, Fundraising, Non-Profits

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Don’t use grad school to break into fundraising

In the last post, I suggested several professional development programs that young professionals should look at in order to build their credentials for a career in fundraising. In response, a friend of mine shot me an email this morning, questioning if grad school was an option to break into fundraising or get high-paying jobs in non-profits. This is definitely not the case. Grad school is not a smart option for millennials trying to break into the field.

There are a few professional degree programs in fundraising out there — Columbia and NYU to name a few. However, these programs don’t seem to provide anything that good work experience in fundraising and some professional development couldn’t — at a fraction of the cost.

As Penelope Trunk has pointed out several times, grad school isn’t something 20-somethings should rush into.

I would recommend that people wanting to break into the field pursue the professional development programs I listed in the last post and spend years working in the non-profit or political sphere to gain work experience and perspective on the fundraising world.

Now, some of us millennials are Covey-esque in our “begin with the end in mind” thoughts — we might not go to grad school now, but we like to think about what programs we should be applying to in the years to come. Heck, I have GMAT, LSAT and GRE books on my bookshelf, just so I’m prepared for whatever program I decide to apply for in the future.

If after working in the field for five years you are truly interested in making fundraising your career, a graduate degree is required to get top, senior-level jobs — senior consulting for big firms, CEO gigs for large foundations, and serving as vice president for development or advancement at universities. There is no set degree path to getting senior-level jobs, though, and that’s pretty frustrating to a lot of folks.

Many people would recommend versatile degrees such as MBAs or JDs for seasoned professionals looking to get top fundraising jobs. One of my former bosses, NYC Education Chancellor Joel Klein, said that getting a professional degree in an uber-specific field limits you in the long run and highly recommended a law or B-school for both the non-profit and for-profit worlds.

But it’s a matter of choice. In an old Chronicle of Higher Ed article, Mark Drozdowski, a fundraising administrator at Pierce College in NJ, outlines the many degree paths you could choose (degrees in law, business, higher ed, public policy, and philanthropic studies) to enhance a fundraising career and get to that senior level, but his final recommendation is the same as mine– professional development.

March 20, 2008 | Filed Under Blog, Career, Education, Fundraising, Non-Profits

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Build your fundraising credentials through professional development

One of the most frustrating parts about a career in development is that there is no set path into the field. Most of the people I encounter come from seemingly random backgrounds and degree paths and connected to fundraising during parts of their careers. My mentors in development have been journalists, pharmacists, and even sociologists before becoming fundraisers, and I got into the field after a degree in history — North Carolina history, to be exact.

So how can someone get training in fundraising or make themselves marketable to development employers? The key is professional development.

There are many part-time or seminar-based programs in fundraising that not only give you great skills but can enhance your resume significantly. If you’re looking to break into the field, or if you’re a non-profit professional, you should check out these programs:

Duke University Certificate in Non-Profit Management: I’m partial to this program because I’m in it, but it offers workshop courses all over NC on all aspects of non-profits, but with the option to concentrate on fundraising courses. Most of the workshops last one day at a time — so you can take a day off or ask your employer for a professional day — and it’s quite affordable. More important, it’s taught by NC fundraising consultants and professionals, and gives a lot of options for networking.

The Fundraising School at IUPUI: The premiere place for development training, the Indiana University-Perdue University Indianapolis offers an excellent training program on all aspects of fundraising. It’s a bit expensive, but it’s definitely worth looking into if you can afford it. My boss is pursuing training there.

Association of Fundraising Professionals: The “trade organization” for fundraisers is an excellent place to get great training. Their website lists a host of information, including job listings, that is free, but membership gets you access their listserv (which is invaluable) and great trainings that are free to members or reduced in price. The biggest perk is that there are local chapters nation-wide, cutting down your travel that could be a problem for the other two programs.

There are also affordable programs in the political fundraising arena. Even if you aren’t interested in working in politics, the lessons of political fundraising can help you immensely in the non-profit world.

EMILY’s List has quite possibly the best political fundraising training there is. The organization specializes in getting Democratic, pro-choice women elected to office up and down the ballot, but their training is open to all genders. They take the show on the road, so check and see if they’re near you.

Camp Wellstone is the best thing I did during my career in politics. The training teaches people how to run campaigns like Sen. Paul Wellstone, UNC alum and all-around great guy who was tragically killed in a plane crash. The fundraising portion of the program is phenomenal, and they travel more than EMILY’s list does. They’re all over the US and on college campuses.

March 18, 2008 | Filed Under Blog, Career, Education, Fundraising

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Young professionals should consider fundraising

Like many millenials who are exploring careers, I have been caught between two seemingly conflicting desires: one to have business-like, upwardly mobile work that is project based and competitive and another to do work that is personally fulfilling and positively impacts society.

Fundraising for non-profit institutions and organizations has been a great balance of both desires for me, and I recommend the field to young professionals especially.

Here’s why:

Competitive pay. Development jobs are competitive in salary. According to the most recent salary survey by the Association of Fundraising Professionals, the average salary for a development professional under age 34 was $45,501, and non-profits are increasingly employing private-sector strategies, including competitve pay, to increase their impact and lure top talent.

Performance-based evaluation. One of the fears I’ve had about non-profit work is potentially being evaluated on intangible, feel-good goals. However, I’ve been pleasantly surprised. In development, goals are geared toward your organization’s revenue performance and your role within it.

Professional development. I have had the opportunity to work for non-profits that invest significat resources on training their staffs to become better leaders. My organization is helping me complete Duke University’s Certificate in Non-Profit Management, be a member of the Association of Fundraising Professionals (our trade organization) and get leadership training from Northwestern’s Kellogg School of Management.

Relationship building and mentoring. Anyone who says that development work is simply asking for money is mistaken. The key to fundraising is building strong relationships with donors, volunteers, and community leaders, and good relationships yield good donors. Young professionals have the unique opportunity to build donor relationships that could become sources for recommendations and career advice.

Personally fulfilling work. Working in development has allowed me to have a direct connection to what I consider to be God’s work. My office is next door to family rooms for the Ronald McDonald House. When I get frustrated in the office, I go play with the children in our playroom or drink coffee with one of the mothers while they’re not in the hospital. When I go home, I know that every dollar my team raises goes to the support these familes.

It’s been a perfect balance of my career goals, and I encourage folks to check out career opportunities in development in ours and other organizations.

March 16, 2008 | Filed Under Blog, Career, Fundraising

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